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Performance Manager | Department of Defence Jobs
ACT
Performance Manager
Level 3 - Advanced Practitioner
12 month contract
The Commonwealth seeks to engage a Performance Manager to provide performance management governance to its Partners and help monitor Contract Performance.
The Performance Manager will also be required to produce executive level documentation of items such as contract management documentation, contract management processes/tools, business/performance metrics and benefits management measurement.
Salary/Rate
Daily rate negotiable
Contract Extensions
2 x 12 month extension options
Security Requirements
Minimum Negative Vetting – Level 1 security clearance at the commencement of the contract
Job Overview
Find out what you'll be doing
Service Benefits
Competitive salary packages
Job satisfaction
Work-life balance
Training & development
The Role
The role’s responsibilities will include:
Provide performance management governance to the SDFs and Partners
Compile contractual and periodic Status Reports and manage Dashboards that are representational of the D-ICT capabilities and associated partner performance
Evaluate and undertake assurance activities and trending associated with Contract Performance and Reporting statement of works
Monitor and measure the Benefits realised by the D-ICT and the value delivered by Partners, and collaborate and negotiate any revised Benefits or SHIs to satisfy the Commonwealth and the Partner’s needs
Recommend remedial actions against monthly Performance Reports to the SDFs and Partners where system health indicators have not been met, and work in collaboration with the ITSM SDM to establish SMART KPIs for improved system health indicators
Facilitate relevant Contract Performance and Reporting related forums ensuring representation from all stakeholder
Arrange for the preparation and delivery of document for the monthly DIGB
Maintain the Performance Management and Reporting Process document and the Benefits Management Plan
Your Background & Experience
The ideal contractor will have demonstrated experience in:
Measuring, analysing and reporting the health of the organisation, suppliers, their products and services.
This includes the:
Collection and analysis of business/performance metrics;
Experience in the development of contract management frameworks, strategy and/or plan;
Developing operationalising and monitoring contract performance metrics and requirements;
Conducting or contributing to performance and compliance reviews of suppliers under contract, including reviews of:
supplier self-assessments of service delivery;
achieving Australian Industry Capability (AIC) requirements;
